Terms of Service

GO CARDIO RENTALS — EQUIPMENT RENTAL AGREEMENT

This Equipment Rental Agreement (this "Agreement") is current from 26 September 2026. It replaces the version current from 8 September 2026. Rentals that commenced before 26 September 2026 continue under the version of this Agreement that applied when they commenced, except where the Lessee agrees otherwise.

BETWEEN:
Go Cardio Rentals — ABN 58 575 048 807 (the "Lessor")

AND:
The individual or entity who ticks, signs and accepts this Agreement (the "Lessee")

(The Lessor and Lessee are collectively the "Parties")

IN CONSIDERATION OF the mutual covenants and promises in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Lessor leases the Equipment to the Lessee, and the Lessee leases the Equipment from the Lessor on the following terms.

Definitions

The following definitions are used but not otherwise defined in this Agreement:

"Bond" means the refundable amount of $100 per machine paid by the Lessee at checkout, as described under Rent and Bond.

"Casualty Value" means the market value of the Equipment at the end of the Term or, in relation to a Total Loss, the market value the Equipment would have had at the end of the Term but for the Total Loss. The Casualty Value may be less than but will not be more than the original purchase price of the Equipment.

"Delivery Zone" means the delivery zone that applies to the Lessee's delivery postcode, as determined by the Lessor and shown by the postcode checker on the Lessor's website at the time of order.

"Equipment" means the machine that the Lessee has paid to lease and may include the following, with their respective Casualty Values:

Concept2 BikeErg — $2,145
Concept2 SkiErg — $2,090
Concept2 RowErg (Standard Height) — $1,705
Concept2 RowErg (Tall Legs) — $1,980
Rogue Echo Bike V3.0 — $1,375
Assault Fitness AirBike Classic — $800

"Minimum Term" means the minimum rental duration selected by the Lessee at checkout, being 6, 12, 26 or 52 weeks.

"Serviced Area" means the areas in Queensland, New South Wales, the Australian Capital Territory and Victoria that the Lessor services from its warehouses at Hillcrest QLD, Waterloo NSW and Hawthorn VIC, being broadly within 175km of the Brisbane, Sydney or Melbourne CBD. The postcode checker on the Lessor's website determines whether a given address is within the Serviced Area.

"Total Loss" means any loss or damage that is not repairable or that would cost more to repair than the market value of the Equipment.

Eligibility

The Lessee must be at least 18 years of age and must provide a delivery or collection address within the Serviced Area, unless the Lessor agrees otherwise in writing.

How this Agreement is accepted

The Lessee accepts this Agreement by ticking the acceptance box at checkout. The Lessor records the fact and time of that acceptance against the Lessee's order. The Parties agree that acceptance given this way is binding and has the same effect as a signature, in accordance with the Electronic Transactions Act 1999 (Cth) and its State and Territory equivalents. The Lessee is entitled to a copy of this Agreement and may request one at any time by emailing the Lessor.

Lease

The Lessor agrees to lease the Equipment to the Lessee, and the Lessee agrees to lease the Equipment from the Lessor in accordance with the terms set out in this Agreement.

Term

This Agreement commences on the date the Equipment is delivered or collected by the Lessee and continues on a weekly basis for the Minimum Term selected by the Lessee at checkout (6, 12, 26 or 52 weeks).

After the Minimum Term is completed, the rental continues week to week until terminated. Either Party may terminate by giving 7 days notice: the Lessor by email to the Lessee, or the Lessee by completing the rental cancellation form provided in their post-checkout confirmation email. During those 7 days the Lessee will still be charged the weekly instalment fee.

Termination before the Minimum Term is completed is governed by the Early Cancellation section below.

Go Cardio Rentals is contactable by email at contact@gocardiorentals.com.au.

Rent and Bond

Rent will be paid in instalments of the advertised and agreed amount each week, beginning on the day the Equipment is delivered or collected and charged on the same day of each succeeding week throughout the Term (the "Rent").

The weekly rate depends on the Minimum Term selected at checkout. Longer terms carry a lower weekly rate.

The Lessee will pay a Bond of $100 per machine. The Bond is separate from the Rent and is not a payment toward it. Bonds paid before 26 September 2026 were $150 per machine, and where a Bond is refundable it will be refunded at the amount actually paid.

The Bond will be returned to the Lessee after the Lessee has paid all amounts owing to the Lessor for the delivery and hire of the Equipment, and the Equipment has been collected and inspected and is in the same condition and working order as before the lease commenced, normal and reasonable wear and tear excepted. The Lessor will refund the Bond, less any amounts properly owing under this Agreement, within 14 days of the Equipment being collected and inspected. Where the Lessor deducts any amount from the Bond, the Lessor will give the Lessee written notice setting out what has been deducted and why.

All amounts stated in this Agreement and on the Lessor's website are in Australian dollars and include GST where GST applies.

Billing

Payment of the weekly rental fee will be made weekly using Stripe, Inc. By engaging Stripe for the purpose of this billing, the Lessee agrees to Stripe's terms and conditions.

The Lessee must maintain a valid debit or credit card with sufficient funds for payments to be successful. If after 3 attempts Stripe is unable to successfully process a payment, the Lessor will contact the Lessee to issue a payment reminder. If after 21 days this has not been rectified, it will result in immediate Default. Refer to Default.

Identification and privacy

Before delivery, the Lessee must provide a copy of a current form of identification (for example an Australian driver licence, passport or concession card). The Lessor collects this to verify the Lessee's identity and address, to reduce the risk of fraud and theft, and to recover the Equipment if it is not returned.

The Lessor handles personal information in accordance with the Privacy Act 1988 (Cth) and its Privacy Policy, available at gocardiorentals.com.au/pages/privacy-policy. The Lessor does not sell personal information. Identification documents are stored securely, are used only for the purposes described above, and are destroyed when they are no longer required for those purposes or for the Lessor's legal record-keeping obligations. The Lessee may request access to, or correction of, the personal information the Lessor holds about them by emailing contact@gocardiorentals.com.au.

Delivery and collection of Equipment

Where the Lessor delivers, the Lessor will, at the Lessor's own risk, deliver the Equipment to the Lessee at the address provided for the original order.

Delivery and collection are free on all 26 week and 52 week rentals within the Serviced Area.

On 6 week and 12 week rentals, the delivery fee covers both drop-off and collection and is charged according to the Delivery Zone that applies to the Lessee's postcode:

Zone 1 — $100
Zone 2 — $125
Zone 3 — $150
Zone 4 — $200

A further $50 applies to an order that includes four or more machines on 6 or 12 week terms.

Delivery Zones are determined by postcode. The Lessee can confirm the Delivery Zone and the fee that applies to their address using the postcode checker on the Lessor's website before ordering, and the fee is shown again at checkout before payment.

Rentals are available in Queensland, New South Wales, the Australian Capital Territory and Victoria, on all Minimum Terms, within the Serviced Area. The Lessor's warehouses are at Hillcrest QLD, Waterloo NSW and Hawthorn VIC. Some addresses are served by the warehouse in a neighbouring State where that warehouse is closer.

Where the delivery address falls outside the Serviced Area, the Lessee should contact the Lessor at contact@gocardiorentals.com.au for a delivery quote. Delivery outside the Serviced Area is at the Lessor's discretion and may incur an additional fee, which will be agreed in writing before delivery is booked.

The Lessor will cooperate with the Lessee to organise a suitable delivery time. The Go Cardio Rentals delivery team will wait 30 minutes at the Lessee's delivery address before rescheduling the delivery or collection if nobody answers the door. A recharge of 50% of the total delivery fee will apply if this occurs. Where delivery was provided free of charge, the recharge will be 50% of the delivery fee that would otherwise have applied to that address.

Someone must be present at the delivery address to receive and sign for the Equipment.

The Lessor does not carry Equipment up or down flights of stairs. Where the Lessee chooses to move the Equipment up or down stairs themselves, they do so at their own risk.

Self-collection

The Lessee may instead collect the Equipment from, and return it to, the Lessor's warehouse serving the State selected at checkout, at no charge. Self-collection is arranged with the Lessor after the order is placed and is subject to the Lessor's availability.

Where the Lessee collects or returns the Equipment themselves, the Lessee is responsible for loading, transport and unloading, and bears the risk of loss or damage to the Equipment while it is in the Lessee's possession or in transit, except to the extent the loss or damage is caused by the Lessor or by a defect in the Equipment. The Lessee must transport the Equipment in a vehicle suitable for it and must restrain it properly.

Where the Lessee has elected self-collection and does not return the Equipment to the Lessor's warehouse at the end of the Term, the Surrender section applies.

Use of Equipment

The Lessee will use the Equipment in a good and careful manner and will comply with all of the Lessor's requirements and recommendations respecting the Equipment, and with any applicable law, whether local, state or federal, respecting the use of the Equipment.

The Lessee will use the Equipment for the purpose for which it was designed and not for any other purpose.

Unless the Lessee obtains the prior written consent of the Lessor, the Lessee will not alter, modify or attach anything to the Equipment unless the alteration, modification or attachment is easily removable without damaging the functional capabilities or economic value of the Equipment.

If the Lessee moves the Equipment from the address listed as the delivery address in the Shopify checkout or other signed contract, they must first notify the Lessor.

Repair and Maintenance of Equipment

Servicing and maintenance of the Equipment during the Term is provided by the Lessor at no cost to the Lessee, with no call-out fee. This does not extend to damage caused by misuse, neglect or unauthorised repair.

The Lessee will keep the Equipment in good appearance and condition, normal and reasonable wear and tear excepted. If the Equipment requires repair due to a defect or other mechanical failure or breakage, the Lessee must immediately discontinue use of the machine and contact the Lessor by email to notify them of the condition of the machine and the circumstances in which the defect occurred or was found. The Lessee must not attempt to repair the machine themselves and must wait for the response of the Lessor before attempting any repairs. The Lessor is obliged to ensure the prompt repair of any equipment failure.

If the Equipment is not in good repair, appearance and condition when it is returned to the Lessor, the Lessor may make such repairs, or cause such repairs to be made, as are necessary to put the Equipment in a state of good repair, appearance and condition, normal wear and tear excepted. The Lessor will make those repairs after taking possession of the Equipment and will give the Lessee written notice of and invoices for those repairs. The expense of the repairs will be deducted from the Bond or paid by the Lessee.

The Lessee may, but is not obliged to, enforce any warranty that the Lessor has against the supplier or manufacturer of the Equipment. The Lessee will enforce such warranty or indemnity in their own name and at their own expense.

Swapping Equipment

Go Cardio Rentals offers customers the option to swap their rented Equipment during the rental period, subject to the following terms:

A non-refundable equipment swapping fee of $100 applies for each approved swap. Lessees located outside the Brisbane, Sydney or Melbourne metropolitan areas may be subject to additional charges based on location, to cover delivery costs.
Lessees may swap one machine per six weeks of their rental period. Additional swap requests within the same six-week period will not be permitted.
Swapping is subject to equipment availability and approval by Go Cardio Rentals.
The originally rented Equipment must be in good working condition, subject to normal wear and tear, and free from damage, or additional charges may apply.
Lessees must contact Go Cardio Rentals to arrange a swap. All swap deliveries and collections will be scheduled by Go Cardio Rentals.

Purchasing the Equipment

Purchase of the Equipment is not available.

Warranties and consumer rights

The Equipment will be in good working order and good condition upon delivery. Every machine is cleaned and inspected between rentals.

The Equipment is of merchantable quality and is fit for the purposes for which it is ordinarily used.

Nothing in this Agreement excludes, restricts or modifies any consumer guarantee, right or remedy conferred on the Lessee by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified. If the Lessee is a consumer under the Australian Consumer Law, the Lessee has guarantees that the Equipment is of acceptable quality and fit for purpose, and the Lessee is entitled to a remedy if those guarantees are not met.

Where a right or remedy may lawfully be limited, the Lessor's liability is limited, at the Lessor's option, to repairing or replacing the Equipment, supplying equivalent Equipment, or refunding amounts paid for the affected rental period.

To the extent permitted by law, the Lessor is not liable for indirect or consequential loss, or for loss of profits, arising out of this Agreement. Nothing in this Agreement limits the Lessor's liability for death or personal injury caused by the Lessor's negligence to the extent that liability cannot lawfully be limited.

Loss and Damage

The Lessee is responsible for loss, theft, damage or destruction of the Equipment while it is in the Lessee's possession, except to the extent that the loss, theft, damage or destruction is caused by the Lessor, results from a defect in the Equipment, or amounts to normal and reasonable wear and tear.

If the Equipment is lost or damaged, the Lessee will continue paying Rent, will provide the Lessor with prompt written notice of such loss or damage, and will, if the Equipment is repairable, put or cause the Equipment to be put in a state of good repair, appearance and condition.

In the event of Total Loss of the Equipment, the Lessee will provide the Lessor with prompt written notice of such loss and will pay to the Lessor all unpaid Rent for the remainder of the Minimum Term plus the Casualty Value of the Equipment, at which point ownership of the Equipment passes to the Lessee.

Ownership, Right to Lease, and Quiet Enjoyment

The Equipment is the property of the Lessor and will remain the property of the Lessor unless, in the event of Total Loss, the Lessee has paid to the Lessor all unpaid Rent for the remainder of the Minimum Term plus the Casualty Value of the Equipment.

The Lessee will not encumber the Equipment, allow the Equipment to be encumbered, sell or offer to sell the Equipment, or pledge the Equipment as security in any manner.

The Lessor warrants that the Lessor has the right to lease the Equipment on the terms in this Agreement.

The Lessor warrants that as long as no Event of Default has occurred, the Lessor will not disturb the Lessee's quiet and peaceful possession of the Equipment or the Lessee's unrestricted use of the Equipment for the purpose for which the Equipment was designed.

Security interest

The Lessee acknowledges that this Agreement may create a security interest in the Equipment for the purposes of the Personal Property Securities Act 2009 (Cth) (the "PPSA"), including where the rental continues for more than two years.

The Lessee consents to the Lessor registering that security interest on the Personal Property Securities Register, and will provide any information the Lessor reasonably requires to complete or maintain that registration. The Lessee will not do anything that would allow another person to register a security interest over the Equipment.

To the extent permitted by section 115 of the PPSA, the Lessee waives the right to receive any notice or statement under the PPSA that may be waived, and the Parties agree that sections 96, 125, 129, 132(3)(d), 132(4), 135, 142 and 143 of the PPSA do not apply. The Lessee waives the right to receive a verification statement under section 157 of the PPSA.

Nothing in this section limits the Lessor's ownership of the Equipment.

Cancelling before delivery

The Lessee may cancel the order free of charge within 72 hours of payment, provided the Equipment has not been delivered. The Lessor will refund everything paid for that order, including the Bond and any delivery fee.

Where the Lessee cancels more than 72 hours after payment but before the Equipment has been delivered, the Lessor will refund the Bond and the delivery fee in full and will charge the $125 early cancellation fee. No Rent is charged for a rental that has not commenced.

Early Cancellation

The Lessee may end the rental before the Minimum Term is completed, on the following terms.

1. Early cancellation fee. A fixed early cancellation fee of $125 applies, to cover administrative and logistical costs.

2. Rate adjustment. Where the rental ends before the Minimum Term is completed, the Rent charged will be recalculated at the weekly rate applicable to the shorter term the Lessee actually completed.

For example: if the Lessee cancels after 14 weeks of a 26 week RowErg rental, they will be charged 14 × $34 (the 12 week rate) instead of 14 × $29 (the 26 week rate), a difference of $70.

3. Amount due. The final invoice will include the recalculated weekly charge, based on the actual number of weeks and the applicable rate, less any amount already paid, plus the $125 early cancellation fee.

Notice and conditions

Cancellations require 7 days notice and must be submitted through the cancellation form provided in the post-checkout confirmation email. The Lessee will continue to be charged the weekly instalment fee during the notice period.
The rental may not be cancelled within the first 2 weeks.
Equipment must be returned in clean and working condition.
Where delivery was provided free of charge on a 26 or 52 week term and the rental ends before that term is completed, the delivery fee that would have applied to the Lessee's address on the shorter completed term may be charged.
If Equipment is damaged or lost, repair or replacement costs will be invoiced separately.

This section does not limit any right the Lessee has to end this Agreement under the Australian Consumer Law, including where the Equipment fails to meet a consumer guarantee.

Surrender

At the end of the Term, or upon earlier termination of this Agreement, the Lessee will make the Equipment ready for collection at the address provided for the original order, or return it to the Lessor's warehouse where the Lessee elected self-collection. If the Lessee fails to make the Equipment available for collection or to return it, and does not remedy that within 14 days of written notice from the Lessor, the Lessee will pay to the Lessor any unpaid Rent plus the Casualty Value of the Equipment, at which point ownership of the Equipment will pass to the Lessee.

Insurance

To the extent permitted by law, and subject to the Warranties and consumer rights section above, the Lessee assumes the risks and liabilities in respect of the Equipment and for injuries to or deaths of persons and damage to property arising from the Lessee's possession, use, maintenance, repair or storage of the Equipment, except to the extent caused by the Lessor's negligence or by a defect in the Equipment. The Lessor does not provide insurance for the Lessee or for any person using the Equipment, and the Lessee should consider whether their own insurance covers the Equipment while it is in their possession.

Indemnity

To the extent permitted by law, the Lessee will indemnify and hold harmless the Lessor against claims, actions, suits, proceedings, costs, expenses, damages and liabilities, including reasonable legal fees and costs, arising out of or related to the Lessee's use of the Equipment. This indemnity does not apply to the extent the claim or liability is caused or contributed to by the Lessor's negligence, by the Lessor's breach of this Agreement, or by a defect in the Equipment.

Default

The occurrence of any one or more of the following events will constitute an event of default ("Event of Default") under this Agreement:

The Lessee fails to pay any amount provided for in this Agreement within 21 days after the due date, or otherwise materially breaches the Lessee's obligations under this Agreement and does not remedy that breach within 14 days of written notice from the Lessor.
The Lessee becomes insolvent or makes an assignment of rights or property for the benefit of creditors, or files for or has bankruptcy proceedings instituted against them under the bankruptcy law of Australia or another competent jurisdiction.
A writ of attachment or execution is levied on the Equipment and is not released or satisfied within 10 days.

Remedies

On the occurrence of an Event of Default, the Lessor will be entitled to pursue any one or more of the following remedies (the "Remedies"):

Declare the unpaid Rent for the remainder of the Minimum Term immediately due and payable on written notice to the Lessee.
Apply the Bond toward any amount owing to the Lessor.
Commence legal proceedings to recover the Rent and other obligations accrued before and after the Event of Default.
Take possession of the Equipment, to the extent permitted by law, on reasonable notice and at a reasonable time.
Terminate this Agreement upon written notice to the Lessee.
Pursue any other remedy available in law or equity.

The Lessor will take reasonable steps to mitigate its loss. Amounts recovered under the Remedies are limited to the loss the Lessor actually suffers.

Assignment

The Lessee will not assign this Agreement, the Lessee's interest in this Agreement, or the Lessee's interest in the Equipment, without the prior consent of the Lessor.

If the Lessee assigns this Agreement, the Lessee's interest in this Agreement or the Lessee's interest in the Equipment without the prior consent of the Lessor, the Lessor will have recourse to the Remedies and will be entitled to all damages caused by the assignment.

Changes to this Agreement

The Lessor may change this Agreement for rentals that have moved past their Minimum Term and are continuing week to week, by giving the Lessee at least 30 days written notice by email. If the Lessee does not accept the change, the Lessee may terminate the rental at any time before the change takes effect without paying the early cancellation fee, and the Lessor will arrange collection of the Equipment.

The Lessor will not change the Rent, the Bond or any other fee that applies during a Minimum Term that has already commenced.

Notices

Notices under this Agreement must be in writing and may be given by email to the address each Party has most recently provided to the other. A notice by email is taken to be given on the day it is sent, unless the sender receives a delivery failure notification. The Lessee must tell the Lessor if their email address, phone number or delivery address changes.

Governing law

This Agreement is governed by the laws of the State of Queensland and the Commonwealth of Australia. The Parties submit to the non-exclusive jurisdiction of the courts of that State and of the Commonwealth. Nothing in this section prevents the Lessee from bringing a claim in the State or Territory in which they reside where the law allows them to do so.

Disputes

If a dispute arises, the Parties will first try to resolve it directly. The Lessee should email contact@gocardiorentals.com.au setting out the issue, and the Lessor will respond within 10 business days. Nothing in this section prevents either Party from seeking urgent relief from a court, or prevents the Lessee from contacting the Australian Competition and Consumer Commission or their State or Territory consumer protection agency.

Severability and waiver

If any provision of this Agreement is found to be void, invalid or unenforceable, that provision is severed to the extent required and the remainder of this Agreement continues in force.

A failure or delay by either Party to exercise a right under this Agreement is not a waiver of that right, and a single or partial exercise of a right does not prevent its further exercise.

Entire Agreement

The Lessor's Terms of Service, available at gocardiorentals.com.au/pages/terms-of-service, also apply to the Lessee's use of the Lessor's website and to the placing of an order. Where those Terms of Service conflict with this Agreement in relation to a rental, this Agreement applies.

This Agreement constitutes the entire agreement between the Parties. Any prior understanding or representation of any kind preceding the date of this Agreement will not be binding on either Party except to the extent incorporated in this Agreement. This section does not exclude liability for any misleading or deceptive conduct.

Notice to Lessee

YOU ARE NOT BUYING THIS EQUIPMENT. ENSURE YOU READ THIS AGREEMENT BEFORE ACCEPTING IT. YOU ARE ENTITLED TO A COPY OF THIS AGREEMENT.

Contact

For all enquiries please email contact@gocardiorentals.com.au
Call and SMS: +61 489 269 609